Lawyer: "So do you work for Cullen & Dykman, or are you independent?"
Closer: "I'm independent."
Lawyer: "Oh, 'cuz I worked for them when I was in law school. Do you have to travel all over the place?"
Closer: "Well, I grew up in New York but never got to see most of it, so I like all the moving around..."
Me: "HELLO! I know you two want to do each other, but can we focus on ME here?!"
I am so happy to have this whole thing over with. It was supposed to happen back in June, but then the bank discovered they lost something called the Consolidation and Extension Documents. So for the last five months, I've been paying the old interest rate, which is considerably higher than the new interest rate. So I lost more than two thousand bucks waiting for them to get their act together.
When they were finally ready to close last week, the bank rep called me with all the details, and then she gave me an informal survey: "Would you recommend our services to your friends, family and colleagues?"
I was like, "Um, no."
And she was shocked: "Why not?"
"Well, you lost my paperwork and I lost tons of money."
"Well," she asks, "what would it take to make you satisfied with the service you received?"
I had three follow-up calls from bank people after that initial conversation -- each one deeply concerned that I was not satisfied with their services. And I told each one the same thing: "Show me the money."
I am happy to report that today I was issued a big, fat check at closing.
So let me just say to you all: If you ever need a mortgage, I highly recommend Independence Savings Bank. They leave you feeling very satisfied.
Come see me tonight at Pop Pops Comedy Show at Pacific Rim!!